@Article{OsorBier08,
author = {Carolina Osorio and Michel Bierlaire },
title = {An analytic finite capacity queueing network model capturing the propagation of congestion and blocking},
journal = {European Journal of Operational Research},
volume = {196},
number = {3},
pages = {996-1007},
doi = {10.1016/j.ejor.2008.04.035},
year = {2009}
}